Over Christmas I went on a trip to India with my family (India is where I was born, grew up, and where I was diagnosed). It was my first trip back in five years and in preparing for it I felt overwhelmed. Not only did I need to find my passport and pack enough hair bows (a necessity, of course), but I had to make sure to have enough infusion sets and test strips ordered. I remember going through a mental list, making sure not to miss anything, as I wouldn’t want to be half way across the world before I realized I forgot something. This led me to creating the travel checklist for our Medtronic website, a quick reference for customers like you and me. I’ll make sure to use this as a guide for my next trip, and hope you do the same!
By the time I had all of my insulin pump supplies packed (extra of everything, just in case), I remembered about the Travel Loaner Program. A brief explanation is that you get a back-up insulin pump to take with you that is yours for 90 days for a $50 fee. With mental thoughts like “What if I got all the way over to India and needed an extra insulin pump, how would I get it and how long would it take?” this is the answer!
I took a travel loaner insulin pump on my last trip to India and never had to use my back-up but felt so much comfort knowing that I had it, just in case I needed another insulin pump for any reason. Since I work here, and actually sit around the corner from the Customer Support Center Team who processes these orders, I reached out to the manager to find out more information before I signed up for a travel loaner insulin pump again. She reminded me that the focus of this program is for international travel outside of the US. The exceptions to this are when you are going on a cruise (wish I would have known this for my family cruise!) and when you travel to Hawaii or Alaska. What she loves most about this program is being able to offer a loaner insulin pump as a peace of mind, especially for those who are frequent travelers. She also reminded me that the reason Medtronic doesn’t offer the program for travel within the continental U.S. is because, if something happens to your pump while you’re stateside, we can get you a replacement in anywhere from two to 24 hours, depending on where you are.
I signed up for the program one month ahead of time (they say two weeks but I wanted to be safe) and was able to pack my extra pink pump for my family India trip. I once again didn’t need to use my back-up insulin pump, but feel that the $50 was worth every penny and more. Plus, what’s better than one pink insulin pump? Two pink insulin pumps!
IMPORTANT SAFETY INFORMATION
- Medtronic Diabetes insulin infusion pumps, continuous glucose monitoring systems and associated components are limited to sale by or on the order of a physician and should only be used under the direction of a healthcare professional familiar with the risks associated with the use of these systems.
- Successful operation of the insulin infusion pumps and/or continuous glucose monitoring systems requires adequate vision and hearing to recognize alerts and alarms.
Medtronic Diabetes Insulin Infusion Pumps
- Insulin pump therapy is not recommended for individuals who are unable or unwilling to perform a minimum of four blood glucose tests per day.
- Insulin pumps use rapid-acting insulin. If your insulin delivery is interrupted for any reason, you must be prepared to replace the missed insulin immediately.
Medtronic Diabetes Continuous Glucose Monitoring (CGM) Systems
- The information provided by CGM systems is intended to supplement, not replace, blood glucose information obtained using a home glucose meter. A confirmatory fingerstick is required prior to treatment.
- Insertion of a glucose sensor may cause bleeding or irritation at the insertion site. Consult a physician immediately if you experience significant pain or if you suspect that the site is infected.
Please visit MedtronicDiabetes.com/isi for complete safety information.
Tags: help and support
, insulin pump