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By Amanda Sheldon

Managing Editor

Posted:  2/28/2011 12:00 AM


Today marks our first official blog entry in The LOOP! We have started this as a way of “Closing the Loop” with our loyal customers and the diabetes online community (DOC). We have heard feedback from many of you that you want us to engage and participate in the DOC. The LOOP is just one small step, but we think a very important first step.

My name is Amanda, and I am the director of public relations for the diabetes business unit of Medtronic and one of the editors of the blog. We’ll feature posts from people within our company (some of whom are also people with diabetes) and from others in the diabetes community, your community. Our focus is to provide resources and tips on living with diabetes and managing it with technology – as well as talking with you about how we can continue to improve our products, service and support. We’ll also share behind-the-scene stories and the various reasons that we come to work each day: to one day “Close the Loop” with an artificial pancreas.

We will be posting blogs over the next couple of days and hope to hear from you about what you’d like to discuss next, here at The LOOP.



Posted on Sat Mar 05 21:16:45 GMT 2011

When will you be on Facebook? It's a great way to communicate with Medtronic users.

John Berry

Posted on Mon Mar 07 17:37:07 GMT 2011

Hi Amanda, I am a diabetic and a mini med pumper. I would like to know how I can get more involved. I am in the Dallas Tx area. I am excited about diabetes education and would like to spread the word about how the Mini -med pump has saved my life. Please let me know how I can join your team.

John Berry

Amanda Sheldon

Posted on Mon Mar 07 23:35:00 GMT 2011

I am glad to hear your Medtronic experience has been positive. Thanks for sharing! I am emailing you directly with ideas for how to get involved.


Posted on Tue Mar 08 21:17:00 GMT 2011

Thanks for your comment, Michelle! This blog is a first step in our efforts to engage with our customers online. We'll certainly evaluate other social media platforms in the future. For now, we look forward to talking with you here on The LOOP. Welcome!

Michael Hoskins

Posted on Mon Mar 21 23:11:39 GMT 2011

Amanda: This is a great step that Minimed is taking, and it's so great to see another company enter into the Diabetes Online Community! Looking forward to sharing some online space and keeping the dialogue going.


Posted on Tue May 03 23:48:28 GMT 2011

Hi Amanda,
I am fairly new to the Minimed, I am wondering if there is an avenue to offer suggestions about about this product?

Amanda Sheldon

Posted on Wed May 04 17:15:00 GMT 2011

Hi Bill! So glad you found us! If you have product suggestions, feel free to send them our way by emailing us at Thanks for reading!

Raphiel Tranchese

Posted on Fri May 13 21:23:24 GMT 2011

I have been using MiniMed pumps since 1996. I am currently using the Pardigm with the sensor system. I also take an additional medication called pramlintide acetate (Symlin) which allows me to use less insulin when I eat.
I would like to suggest some software updates that would really improve the functionality of the pump. Here goes:

1. Create the ability to delay delivery of a dose.

eg. I eat a meal and want to program my pump to give me 3 units over an hour, but because I am taking the Symlin also (which lowers be blood glucose by telling my liver not to produce glucose- as I understand it) I want to delay the deliver for 30 min or 45 min. I know that I can do this on my own; the problem is that I often forget or miss the best time to deliver the insulin if I try to do the delay myself. Automated would be much better!

2. Create a triangle wave bolus.

eg. Same situation with meals but I am eating a high crab meal and taking the Symlin too. The carbs break down faster, so I will need the insulin sooner but I still run the risk of getting low blood sugar if i do a regular bolus immediately. It would be good, not unlike the square wave bolus, to say that I would like 6 units delivered in the next 60 minutes in an increasing increments. Again, very useful and simple math equation for area of a triangle

Amanda Sheldon

Posted on Tue May 17 00:09:00 GMT 2011

Thanks, Raphiel! We always welcome feedback/suggestions and will be sure to forward your ideas along to the product development team.


Posted on Wed Oct 12 04:38:29 GMT 2011

I am new MiniMed pump user. I ate dinner at 7:30 and my BG was 368, I took the bolus for my meal. two hours later I checked and was 306. I did a correction bolus. I checked my BG again at 11:10 cause I was feeling flush and sweaty, it 256. Should I have waited 4 hours to do my correction bolus?

Tommy Bergschicker

Posted on Mon Jan 23 20:04:03 GMT 2012

Hi Amanda,

I just moved to Dalls TX from Memphis TN and am looking for a doctor that is knowledgable about the minimed. Can you help?

Dana Shaw

Posted on Thu Feb 28 22:32:32 GMT 2013

I to am a Mimi med pumper. Before using the
Pump my a1c was 10 now it is 7.5 that was about
4 years ago. I to was saved by using the
Pump. I to would like to join a team. Please
Let me know how.


Posted on Thu Feb 28 23:44:45 GMT 2013

Thanks for reaching out, Dana! You can find out about Medtronic career openings by visiting us at!/MedtronicCareers or Best of luck!

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