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Spring Cleaning: Pump Edition

By Naomi Kingery

Social Community Manager

Posted:  3/6/2012 4:30 PM


Spring cleaning is the time of year when we tend to clean up our surroundings to simplify our lives after the dreary winter months. Depending on where you live, you may be coming out of the cold soon and, with the sight of some new blooms, ready to take on your closet or your kitchen cabinets. But how about organizing your pump supplies or cleaning your insulin pump?

My pump typically stays pretty clean because it has a cute pump skin or bedazzled case around it, but there have been times I’ve needed to clean it after an accidental squirt of sun tan lotion and an occasional splash of spaghetti sauce. So in times such as this, according to the Paradigm Revel User Guide, here’s how to clean your pump if an occasion comes up that you may want or need to clean it.

Before we learn what to do, let’s look at what not to do. Do not try to clean your pump with the following:
• Organic solvents like lighter fluid, nail polish remover, paint thinner or lubricants
• Household items like Windex, 409, cleaning sprays or lotions, or hand sanitizer

1. Wash your hands thoroughly.
2. Use only a damp cloth and mild detergent mixed with water to clean the outside of your pump. Do not place your pump under running water.
3. Wipe the pump with a clean cloth, dampened with clean water.
4. Dry with a clean cloth.
5. Keep the reservoir compartment and battery compartment dry and away from moisture.
6. Use a 70 percent alcohol wipe to disinfect your pump.
7. Use a dry clean cotton tip to remove any battery residue from the battery cap.
8. Use a dry clean cloth to remove any battery residue from the battery compartment opening.
So now along with the growing green trees and flowers that are springing up, not only will your house be clean but so will your pump. It’s as easy as that!

For more support with your pump and other products, visit Customer Support on our website.


Elaine Bender

Posted on Wed Jun 27 17:21:59 GMT 2012

Please send me more information on your pump. I am still struggline with syringes and insulin and it is driving me crazy!!!!

Thank you,
Elaine Bender

Suzanne Henbest

Posted on Wed Jun 27 17:28:41 GMT 2012

What is the best way to clean sand out of the medtronic


Posted on Wed Jun 27 17:44:35 GMT 2012

Thanks so much for reaching out Elaine! I’ve forwarded your comment to someone who will be in touch shortly.

Naomi Kingery

Posted on Wed Jun 27 18:02:12 GMT 2012

Hi Suzanne! That is a very good question. This has never personally happened to me so I have reached out to my team to get better information for you. I will let you know as soon as I find out.

Sharon Padgett

Posted on Fri Jun 29 02:59:28 GMT 2012

Elaine please talk to your health care provider and get them to check with the local diabetic training center. I recommend a pump over shots any day. I took shots for 26 years and got to the point of having to take them 5 times a day. I am on my 2nd pump and this one is a minimed. I use to have another pump but the minimed has given better service. Hope you start pumping soon!

Ron Landry

Posted on Fri Jun 29 10:27:36 GMT 2012

I was diagnosed 4 1/2 years ago at age 61 with type 1, and now use a Medtronic 722. I still work as a builder/remodeller and get in some dirty situations. During work I keep the pump in a camera case, and slip it in my pocket. It is padded, zippered and just the right size for about $10.00. I also use an old toothbrush to clean around the reservoir and battery before changing them.

Naomi Kingery

Posted on Mon Jul 02 17:18:49 GMT 2012

Hi Suzanne, I did some digging about sand and your insulin pump and here is what I found out. If there is sand on or around your pump you can follow the same cleaning procedure above or use a kleenex or q-tip depending on where the sand is. If you think there is sand in your reservoir compartment:

1. Before you change an infusion set, disconnect from your pump
2. Take the reservoir out
3. Go through a regular prime process without a reservoir, this will push the plunger in the reservoir compartment all the way up
4. You will know it pushed up all the way if you get the alert "No Reservoir", clear the alert and your pump will be in a suspend mode
5. Now you can use a q-tip inside the reservoir compartment to try to get any extra sand out, if there still appears to be any then you can buy a can of compressed air from a local electronic store and use the air to blow out any left over sand
6. Once this is done, you can re-do the priming process as usual and get hooked up to your infusion set

If you have any other questions or feel your pump may need extra troubleshooting then feel free to call our 24-Hour HelpLine. To prevent this from happening next time just make sure your pump is protected, I hope this helps!

Daniel Penner

Posted on Mon Jun 03 17:22:08 GMT 2013

Seems like it would take more to clean it, especially if you sweat alot like I do, being outdoors alot. Yall need to do one on keeping the injection site from becoming dislodged while working, it always comes off when I sweat. Any other ideas? Ive tried everything.


Posted on Mon Jun 03 19:14:43 GMT 2013

Hi Daniel, we actually did a Tape Tips and Site Management blog a while back which you can find here: For methods you can use to secure your site, you may also directly download our Tape Tips and Site Management brochure here: If you’d like more help, let me know and I can have someone reach out to you directly.


Posted on Tue Jun 04 19:39:57 GMT 2013

We have used an alcohol wipe to clean everything, since my son started pumping 6 yrs. ago. Let us remember to also wipe down the meter, lancet device, test strip vial, and the hard plastic things that hold your meter and test strips in the case.

We just got in the routine of doing this with each site change. Nothing has ever happened to any item; no lettering wore off. Nothing. We throw that little meter carrying case in the wash here and there. I do put it in a lingerie bag.

When you think about it, they are exposing themselves to a more direct source for those germs. When you make it part of your site change routine, it really adds only about 20 seconds.

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