Introducing Our New Mobile App: myMedtronic Connect
Here at Medtronic, in addition to consistently working on technologies to help improve your clinical outcomes, we’re also working hard to find ways to make managing your diabetes more convenient. That includes keeping up with the technology of this “iPhone world” we now live in.
Today, we’re so proud to introduce our new app myMedtronic Connect, available for iPhone, iPod Touch and iPad devices! (I personally use an Android so am bummed that’s not a part of the first launch, but we are working on it! I got to be one of the first customers to test the real app on an iPod Touch, and am definitely impressed.)
The goal of the app is to provide on-the-go support for our customers – because we know that people with diabetes, like me, rarely stay put!
So what exactly does the app do? Here are a few highlights:
- myOrder for ordering insulin pump and CGM supplies and accessories from the Medtronic online store (and tracking your shipment)
- Helpful Tools including video tutorials, troubleshooting tips, and a place to save pump settings
- The ability to set reminders for changing infusion sets or sensors, checking blood glucose, or ordering supplies
- Travel tools including a check list and travel tips
- Push notifications for the latest posts from The LOOP
We are working on technologies along those lines (we actually have a whole team of people dedicated to what we call “Connected Care”), but that’s not the purpose of this app. Getting to a place where we can see our pump and CGM info on mobile devices comes with both engineering and regulatory complexities that Medtronic is still working hard to tackle.
Right now, with myMedtronic Connect, we’re taking a first step into Connected Care and extending our world-class Help and Support offerings to your mobile phone – hopefully making some of those daily tasks a little bit more convenient.
So, visit the iTunes app store to download your app today, and let us know what you think! Anything missing? What would you like to see on the next version?
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Comments
Holly Cortes
Posted on Sat Aug 13 05:29:30 GMT 2011
I would like to see it as an Android App.
Karen Graffeo
Posted on Mon Aug 15 12:56:11 GMT 2011
I've been using the mobile app, and at first I thought I wouldn't care much about the reminders since I tend to obsessively keep track of site and sensor changes anyway. But I'm really loving having the reminder right on my phone - it's nice not to have to keep it all in my head!!
Thanks for checking out my post about wanting it all - it makes me really happy to hear about the "Connected Care" team!!
Naomi Kingery
Posted on Tue Aug 16 18:05:09 GMT 2011
I agree, Holly!
Erica Davis
Posted on Tue Aug 16 18:39:46 GMT 2011
I am SO glad to hear there is the possibility of having CGM info available for the apple products! Any idea for a time line? Any other advise for apps that a pumper/CGM user might like? How do I get carelink to work on my Mac?
Thanks for the technology! It goes a long way to help make life easier! Thanks again.
Rob
Posted on Wed Aug 17 14:23:26 GMT 2011
I will second the motion for the app to work on an Android device.
Jen
Posted on Wed Aug 17 18:41:47 GMT 2011
Can't wait to have it as an Android app!
Karrie
Posted on Wed Aug 17 20:36:00 GMT 2011
Thanks Erica! In the U.S. CareLink is now available for Mac. If you're having trouble, feel free to call the HelpLine. They'd be happy to help you troubleshoot.
Having CGM data or CareLink available on a mobile device to analyze blood glucose readings would require FDA approval. Because we do not yet have FDA-approved capabilities in this space, I can't share details on when or what that product might look like (per FDA rules). But trust me, we hear you and know how important this is to you!
Susan Cox
Posted on Sat Aug 20 13:20:17 GMT 2011
Add me to the request list for Android, please.
Scott
Posted on Sun Aug 21 18:59:55 GMT 2011
Thank you for releasing CareLInk for the Mac!!! Having this mobile app available on Android will be great too.
Judi
Posted on Sun Aug 21 21:55:21 GMT 2011
There is an app out there called Wave Sense. It is totally awesome and very easy to use.
Santiago Kow
Posted on Wed Aug 24 20:50:20 GMT 2011
Although I am not an Apple supporter, I am very excited about this feature. Keep up the good work! In terms of market share, we should consider Android and Symbian OSs as alternate platforms to launch.
Craig McCulloch
Posted on Sun Aug 28 05:42:24 GMT 2011
Android next, please.
Chris Bates
Posted on Fri Sep 02 00:54:16 GMT 2011
Android soon please.
Ean miller-pippy
Posted on Mon Jul 09 19:16:07 GMT 2012
I just got the pump today I am so excited to have it and I'm excited to learn how it works
Karrie
Posted on Mon Jul 16 18:17:21 GMT 2012
Ean, that's great to hear! Please keep us updated on how you're doing, and if you need anything just let us know.
Billie-Ann
Posted on Thu Jul 19 01:32:04 GMT 2012
Can't wait to use w/Carelink! Hopefully, it will be out soon. Disability makes it impossible to manually log daily events (i.e. doses, meals etc.) for daughter and me! Please hurry!
~ B
Taralyn
Posted on Sun Nov 04 18:33:18 GMT 2012
I would have to agree w/the rest of the people about the android app soon i just recently gained custody of my niece with type 1 that has the insulin pump and this would be so wonderful her and myself !!!!
Jerry Smith
Posted on Tue Jan 08 23:14:09 GMT 2013
From what I have read no one is asking for am an CGM app for the Blackberry. Please consider including these devices as well. Would it help to get the CGM app for any device quicker if we the users were to contact the FDA and let them know of our intrest in this advance in care.
Naomi
Posted on Thu Jan 10 16:41:00 GMT 2013
Jerry, thanks for your feedback. We’re committed to delivering what our customers need and will keep this in consideration as we move forward with mobile apps. We cannot speak for the FDA, but we do know that they are working on mobile app guidelines.
Gordon
Posted on Tue Jan 22 02:47:21 GMT 2013
Need the app for android!
Melissa
Posted on Fri Jan 25 18:21:34 GMT 2013
Any news on the app for android users!?!
Naomi
Posted on Fri Jan 25 23:29:32 GMT 2013
Right now myMedtronic Connect will work with iPhone, iPad, and iPod Touch devices only. However, we’ve received a lot of feedback about Android and it’s definitely something we’re exploring.
Michael
Posted on Thu Jan 31 19:05:16 GMT 2013
i am new to the pump and cgm and would love to have the android app. any timeline for this yet.
Elizabeth Willis
Posted on Mon Feb 18 18:05:44 GMT 2013
Need the app for Android so my husband can keep a closer eye on my status. He has MySentry at home and with an AC Inverter in our vehicle to help when traveling. I will have been Type 1 for 52 years come March 2013 (I was diagnosed at 17). Since getting MySentry, at my last two Dr. visits, my A1C has been 6.7 & my Dr. is thrilled. So far, the only "Complication" has been Trigger Fingers. We hope to improve that as well.
Rick Thibodeau
Posted on Sun Feb 24 03:48:13 GMT 2013
I was so excited about the new app.....until I found out it's not available for my android phone.
I also realize that I'm not the first to voice this opinion.
Please let me know if it becomes available.
Thank you.
Scott Azzollini
Posted on Wed Mar 27 18:07:23 GMT 2013
Need app for android.
Naomi
Posted on Thu Mar 28 19:29:20 GMT 2013
I understand you’re anxious to be able to use myMedtronic Connect with Android devices and want you to know we are listening to your feedback. We will keep our community posted with any updates.
Gary
Posted on Thu Apr 18 23:14:34 GMT 2013
Please add my name to the list of Android app requestors!
Using "capture event" on the pump is okay. Being able to review results and add to my log on PC is good.... but it would be great to have the info at my finger tips on my Android phone.
Thanks!
evelyne ramos
Posted on Sat Jun 15 15:37:32 GMT 2013
When u have the app 4android available can u guys post this? Dont discriminate to have
The app nust on iphone And no android
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