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Happy New Year from Medtronic!

By Amanda Sheldon

Managing Editor

Posted:  1/3/2013 5:45 PM


I hope everyone had a wonderful and relaxing holiday season with family and friends. As we usher in the New Year, I’d like to take a moment to once again say, Thank You! Thank you to all of our readers for being a special part of our online community. Seeing you all come together to support one another on a daily basis on FacebookTwitter, and right here on The LOOP is exciting and it inspires me to come to work every day. It is your ideas, insights, and feedback that allow us to grow, improve, and serve you better.

As we start a new year, I turn to you – our community – to ask for your suggestions. I’d like to invite you to share with us in the comments below where you’d like to see us go next. Our goal is to help simplify diabetes management for you and your family. So whether it is providing resources for an improved lifestyle with your diabetes, tips-and-tricks, inspiring customer stories, or something else entirely, please share with us what you did and didn’t like in 2012 as well as what you’d like to read more about in 2013.

My team and I look forward to hearing what you have to say. Happy 2013!



Posted on Thu Jan 03 20:07:54 GMT 2013

Happy and healthy new year!!

Rick Mims

Posted on Fri Jan 04 01:08:58 GMT 2013

Clip on belt case where pump can be turned in either direction. This will allow us to carry on either side of body and supply line face behind us. This prevents supply line interfering reaching into pockets and outdoor activity (hiking, working) in forest, brush areas.


Posted on Fri Jan 04 02:04:29 GMT 2013

Rick, thanks for the suggestion. I’m not sure which accessory you use now but we offer an insulin pump case that can rotate either vertically or horizontally called the “Holster” which might meet some of your needs. We know some customers appreciate being able to turn the holster based on the activities they are doing. You can see more of our accessories in our online store. I hope this helps!

Scott E

Posted on Fri Jan 04 03:49:35 GMT 2013

I would love to see a series of blogs along the lines of "How Stuff Works", for the more tech-minded folks who need some more understanding in order to fully trust the system. For example:
1) How does the CGM turn a sensor reading into a BG estimate (could help us understand calibrations better)
2) Does the Revel send out a signal to the transmitter asking for ISIGs, or does it just send it (could help understand pump and transmitter battery drain better)
3) What type of situation triggers a Motor-Error? a No Delivery? How are they different?
4) What triggers arrows on a CGM display? Why might I see an Up-arrow if my most recent reading is lower than the one before it?
5) How is "active insulin" calculated? Is it based on a straight-line decrease or an efficacy curve of a particular type?

None of these are design questions held under FDA secrecy or needing approvals. Just some Q&A for those of us who want to understand better. Please don't insult our intelligence with the simple basic stuff. Us veterans would like to know more.


Posted on Sat Jan 05 01:38:54 GMT 2013

Scott, thank you for all of your thoughtful suggestions. We often try to meet the needs of different types of readers and continue to look for ways to improve our posts for loyal customers and experienced pumpers. We have noted all of your suggestions and will be looking in to them as future post ideas. Thanks again.

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