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Blog Roundup: Summertime Water Tips

By Naomi Kingery

Social Community Manager

Posted:  5/28/2013 5:40 PM


One of the first questions I had when I first got my MiniMed insulin pump was, “How do I wear my pump in places that have water, like a beach?” I soon found out that there are several options and sometimes it just takes some extra thought into how you’re going to handle it – but a pump is no reason to miss out on a fun-filled beach day! 

Today, I want to share a roundup of blogs with you on wearing your device around water and how important it is to not only be prepared for settings like the beach, but how to be prepared for the moisture you might not always think of, like sweat and steam.

1. Want some tips about wearing an insulin pump and infusion set on a hot day? You might like Tips for Preventing Moisture Damage to Your Insulin Pump.

2. Planning on taking a vacation that includes water activities? Read how Elisa protected her pump while repelling down 170 foot waterfalls in Great Vacations – Even Without a Vacation from Diabetes.

3. Curious about water in settings from showers to rainy days? Check out 4 FAQs About Water Activities

4. Have you ever thought about the potential moisture in sauna and steam rooms? Read Preparing for a Wet and Wild Summer.

I hope you enjoy adding these to your Summer Reading List. If you have your own tips on keeping your insulin pump protected in wet settings like these, leave a comment! And remember: If you accidently submerge your pump in water, dry the pump quickly using a soft, clean towel and verify that it is working properly by selecting “Self-test” from the pump’s Utilities Menu. If you believe water has entered your pump or you observe any other possible pump malfunction, call the 24-Hour HelpLine at 1.800.646.4633, option 1.

- Medtronic Diabetes insulin infusion pumps, continuous glucose monitoring systems and associated components are limited to sale by or on the order of a physician and should only be used under the direction of a healthcare professional familiar with the risks associated with the use of these systems. 
- Successful operation of the insulin infusion pumps and/or continuous glucose monitoring systems requires adequate vision and hearing to recognize alerts and alarms. 
Medtronic Diabetes Insulin Infusion Pumps
- Insulin pump therapy is not recommended for individuals who are unable or unwilling to perform a minimum of four blood glucose tests per day. 
- Insulin pumps use rapid-acting insulin. If your insulin delivery is interrupted for any reason, you must be prepared to replace the missed insulin immediately.

Medtronic Diabetes Continuous Glucose Monitoring (CGM) Systems
- The information provided by CGM systems is intended to supplement, not replace, blood glucose information obtained using a home glucose meter. A confirmatory fingerstick is required prior to treatment. 
- Insertion of a glucose sensor may cause bleeding or irritation at the insertion site. Consult a physician immediately if you experience significant pain or if you suspect that the site is infected.

For more information, please visit:


Will Rivera

Posted on Wed May 29 15:14:53 GMT 2013

We purchased the Diabetes pump and it works very well. The slesman and the Medtronics payed nurse talked us into the purchase of the Medtronic Diabetes continuos glucose monitoring system and the My Sentry This system does not work in my home. The Medtronic nurse came to our home to explain how to use the eqipment. At that time she could not get the unit to work. Her responce was if you put it in the midle of your home it might work. At that point she tells us that my child because of her small size would have to wear the pad on her behind. (Same person that told us she can wear in her belly, at the sales pitch.) A question that we asked before the purchase. (My 12 year old daughter is a Horse girl and would not be able to wear the pad) She advised us to contact support. We did 3 times and ended with the saleman, who told us don't pay for the unit and he would handle the rest. Well metronics is now taking away the supplies needed to keep my daughter alive. Holding them like thugs trying to steal your last dollar. I have the unit brand new in the box and they will not return it or allow me to get life saving supplies. Think twice before doing buisness with a company that makes its millions selling life saving equipment, but hold you hostage and will not stand behind their customers. This company is making a 12 year old little girl go from 12 sticks a month to over 150!


Posted on Wed May 29 15:36:23 GMT 2013

Will I'm so very sorry to hear about your experience. I've forwarded your message to the appropriate team here and someone will be in touch shortly to help you.

Bundles don't fit my pump regimen

Posted on Sat Jun 01 18:28:28 GMT 2013

I have been using a Medtronic insulin pump for the past 3 years and purchasing required supplies using the Medtronic's Automated Supply Agreement (ASA). Yesterday, when I went to renew this annual agreement, I learned that the ASA had changed significantly ,,,, and in a way that is detrimental to my diabetes control plan. No doubt, many other users of the Medtronic pump have already or will soon discover that the bundles offered by Medtronics do not match their diabetes management plan, and no longer provide the flexibility that they are accustomed to. I was told by the order desk that the new bundles "make things better`. Between Medtronic and me, I am sure that it is better for one of us, but it certainly isn`t me. I feel like a square peg being forced into a round hole, and I am sure that many other Medtronic users will feel the same.
In my case, the bundled packages will either force me to buy a bundled mixture of supplies (including some which I don't need and must then be thrown away), OR force me and my healthcare professionals to change my insulin regimen, which has worked well all these years. Until now, for the past 3 years I had always been able to buy the individual supplies I needed, in the quantity mix that I needed to match the insulin regimen set up for me, by the local Diabetes Pump Team and supervised by my Diabetes doctor.

Regimen change, or paying full list price, are not options. To stay healthy, do I have to buy a bundle, supplement with additional purchases at list price and throw away some product to get what I need? How is this better?

I invite other users to add their comments, and ask Medtronic to tell all of us what you are going to do to accomodate users like myself whose insulin regimens don`t fit the bundles now offered.


Posted on Tue Jun 04 21:54:47 GMT 2013

@ “Bundles don’t fit my pump regimen,” I’m sorry you seem to have had a negative experience with your recent reorder, and I understand your frustration. It looks like you are in Canada. We're the US team. For help from our Canadian team, you can call 800-284-4416 or you can email them at

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