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Comment Policy

We have opened this blog for comments because we want to hear your feedback and stimulate discussion. We welcome your story ideas, as well as your opinions.


This blog is not meant to substitute for our Customer Service Center, and we cannot respond to personal customer service issues on this site. However, we are eager to resolve any issue you may have.  If you have a Customer Service related issue for the diabetes business unit of Medtronic, please call 800.646.4633. For all other business units of Medtronic, please visit to locate the appropriate customer support channel.


The materials and discussions posted on this blog are for your general educational information only. Information you read on this blog cannot replace the relationship that you have with your health care professional. Medtronic does not practice medicine or provide medical services or advice and the information on this blog should not be considered medical advice. You should always talk to your health care professional for diagnosis and treatment.


We are committed to reviewing, publishing, and when appropriate commenting on your comments as quickly as possible.  We believe in transparency and will publish both positive and negative comments. However, we reserve the right to edit or even not publish comments that are off-topic, obscene, inflammatory, disrespectful, contain profanity or that are otherwise inappropriate in our opinion. We also will not publish spam, sales pitches for other products or services, or comments that could be misleading or confusing.


We require you to submit an email address with every comment so that we can follow up with you.


The comments, opinions and statements posted in our comments section by our readers do not necessarily reflect the view of Medtronic. Medtronic does not endorse or approve their content.


Use of this Internet site and its contents other than as described or used by or on behalf of other commercial entities is prohibited. Content may not be used or distributed for commercial purposes in either its current format or in a modified version.


The Medtronic logo is a registered trademark, it may not be copied, reproduced, or redistributed without prior consent from Medtronic.


Although we intend to take reasonable steps to prevent the introduction of viruses, worms, “Trojan horses” or other destructive features, and destructive materials to our site, we do not guarantee or warrant that the materials that may be downloaded from our site are free from such destructive features. We are not liable for any damages or harmful attributes materials downloaded from this site may introduce to your computer. We are not liable for any claim, loss or injury based on errors, omissions, interruptions or other inaccuracies on our site, nor for any claim, loss or injury that results from your use of this site or your breach of any provision of these terms of use.

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